At NAVMIKA SKY TRAVELS (OPC) PVT LTD, we strive to provide our customers with the best travel booking experience. Please read our Refund and Return Policy carefully before making any purchase through our website.

1. Services Covered

This policy applies to all services booked through our website, including:

  • Flight tickets
  • Bus bookings
  • Holiday packages
  • Travel-related services

2. Cancellation and Refunds

A. Flight and Bus Tickets

  • Cancellations are subject to airline or bus operator policies.
  • Refunds, if applicable, will be processed only after receiving confirmation from the respective service provider.
  • Non-refundable bookings will not be eligible for a refund.

B. Holiday Packages

  • Cancellations made 7 days or more before the travel start date are eligible for a partial refund, after deducting applicable service charges and non-refundable amounts (e.g., hotel bookings, flight costs).
  • Cancellations made less than 7 days before the start date may not be eligible for any refund, depending on the vendor and accommodation policies.

C. Other Travel Services

  • Refund eligibility varies depending on the nature of the service and the third-party provider’s terms.

3. Refund Process

  • All eligible refunds will be credited to the original payment method used at the time of booking.
  • Refunds will be processed within 4–5 business working days from the date of confirmation.
  • Processing time by banks or payment gateways may vary depending on their internal policies.

4. No-Show Policy

In case of a no-show (customer fails to appear or check-in), no refund will be provided unless covered under the provider’s policy.

5. Contact Information

For any assistance with cancellations or refund requests, please contact us:

NAVMIKA SKY TRAVELS (OPC) PVT LTD
📍 No 32/38, 3rd Floor, MMDA Colony,
Vinayagapuram 1st Street, Arumbakkam,
Chennai, Tamil Nadu – 600106
📞 8438926833
📧 navmikasky.pvt@gmail.com

We reserve the right to amend this policy at any time without prior notice. Please review it periodically for any changes.